Offtopic, if you like reading about poor customer service and terrible reviews
Rick999
US
Monday, November 20, 2017 2:11 PM
I was thinking about writing a poor review for Centurylink, my local phone company dsl service which could not schedule my home internet tech to come out and fix my internet for an entire week. My service time was 8am until 5PM, he called but did not even show up the first day. They rescheduled the next day after I had called them about 4 or 5 times getting put on hold etc. It was set up for 8am to 5 PM. Finally at 4:30 PM I lucked out and the technician called me and apparently there was some faulty equipment at the server or office. He told me it should be working now. I checked it was. He never had to come out to my home.
Anyway I search for reviews online, this company doesn't have a review site, it has a reviews and complaints site. Thousands of complaints from across the country.. [view link]
I thought about switching to a local cable company but they have a reputation of being even worse than the phone company. Sometimes it sucks to live in a small town. I was checking my internet speed this evening, only getting 4.3 meg on what is supposed to be a 6 meg connection. Problem is apparently some of these companies in small towns have monopolies and it's a race to the bottom for poor service. Next time, I might just try out the cable company.
Got something to say?
Start your own discussion
4 comments