Tesla’s new Smart Summon feature is drawing scrutiny from US traffic safety agency as people use it in crowded parking lots
Tesla’s latest software update has drawn scrutiny from a federal auto safety agency. Included in the company’s most recent V.10 software upgrade is a Smart Summon feature that lets drivers call their car from a parking spot to wherever they’re standing.
On Wednesday, the U.S. National Highway Traffic Safety Administration (NHTSA) said they had received reports about the feature:
NHTSA sent the statement to CNBC after Reuters first reported on the matter.
Since Smart Summon began to roll out widely to Tesla owners in the U.S. last month, videos on social media platforms have showed Teslas operating with Smart Summon in what appear to be near-accidents. The Smart Summon feature is intended for use in parking lots only when the user can see their vehicle at all times.
Some of the videos show Tesla customers delighted by Smart Summon, while using the feature in reasonably crowded parking lots. Other videos show a Tesla striking a garage wall, and a Tesla being struck by a vehicle backing up, for example. In one video, a father puts his child and pet in the path of the car while testing Smart Summon (which he calls “Enhanced Summon”) in a driveway.
Tesla did not immediately respond to a request for comment.
Other Tesla Autopilot features were engaged during at least three fatal U.S. crashes. Two of those remain under investigation by the NTSB and the National Highway Traffic Safety Administration (NHTSA). The NTSB makes safety recommendations, while the NHTSA can order a recall on vehicle models or parts they deem defective.
Some vids shown in the link below:


I'm definitely an asshole who has been using this feature. The whole last update they did was amazing, we got spotify, netflix, hulu, youtube, and the game cuphead. The summon feature is amazing I can park in the back of the parking lot away from other cars but then as I'm walking to my car hit the "come to me" button and the car will meet me 1/2 way as I am walking toward it.
You do really need to have line of sight. I have personally had one incidences with it. I was out with my wife and we summoned the car. It started pulling out from one driving lane in the parking lot to the main lane that was right in front of the store. It started pulling out in front of someone and then stopped. But the cars nose was sticking out a little too far. The car just sat there waiting for the other car to pass. This guy honked then got angry and drove by and looked in the window of the Tesla, I think he was looking for the driver so he could make an angry glare. But of course there was no one in the car. So the guy just sat there... for a while... My wife and I were like... oh fuck now we really don't want to walk up to the car... so we had to wait for him to drive off. It was hilariously awkward.
As far as safety goes I don't really see any issue. Tesla does not play nicely with traditional journalists so the stories are usually negative and massively overblown. The system is super safe when it comes to not hitting people or other cars. It has trouble with thin poles like what you would see a handicap sign on. My car got unnervingly close to one once.