Cistomer Service
crazyjoe
Colorado
There have been lots of threads in the past about ass hole bouncers and managers providing bad customer service. What is the best customer service you have gotten from management at a club?
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19 comments
I think maybe you also notice good customer service if you are a regular. For example at the club where the DS works, customer service has been great lately. Everybody knows my name, the waitresses know my order, they know which shot girl I like, and many dancers are my friends. This started once I became a regular. Before that their customer service was not really noticeable one way or the other.
Yeah, I slowed down on drinking almost stopped and now they charge.
Outside of that...well, I didn't directly experience it but Tootsies treats people who get tables very nicely (I was at the table but didn't buy the bottle or order anything). If I drank, I'd probably do bottle service all the time there.
At another club one night,I walked in, used the restroom for a few seconds and went to the bar. To my surprise, I saw my usual drink and the usual change already sitting on the bar. I thanked the bartender and gave her the usual amount I paid. Then I picked up my change and drink.
The door girl at my usual club recognizes me and just has me sign in.
At one club ages ago, I told a bouncer I was the one who reported a dancer stealing money out if my pocket. The manager wanted to speak to me in his office. He showed me a picture of a dancer and asked if that was her. I said it was. He said that made it easy for him. He had identified her from an internal investigation after the email I sent management. He gave me back the $40 I estimated she stole. shook my hand and thanked me. Said a few things like she will likely become another club's problem. This was many years ago.
I noticed dancers treat you different when you seem to be friends with the manager. bouncers too.
I ordered a steak dinner at another club. Seemed like it was taking a long time to come out so I asked the bar guy about it. He apologized and said the cook couldn't find me when he brought it out up. They re-made my dinner and my drinks were on the house for the rest of the night.
I know the bouncers and even the owner, but none have ever been 'customer friendly'; in fact it's the opposite with the owner. You'd think after 20 years I'd get SOME respect and he might listen to when I have something to tell him, but he couldn't care less about his customers or the customer experience.