If the key fob is near enough to the car, it would probably unlock and start for a thief. I am not sure how car the operate out of proximity with the key fob though.
There also exists technology to clone the key fob. He might have access to that. I know growing up we had access to mechanics keys or service keys that would start a large number of current model toyotas in the 90s. Depending on who you knew you could get a set for $200 all day long or as low as $36, if you knew the right guy. It would start pretty much any car, though you might had to giggle it a little in the lock or ignition.
Something similar might exist today. I'm thinking a smartphone app it you know the VIN.
Or maybe he called to support and used social engineering to get them to remote unlock and remote start the car. If you are a smooth enough con, that works. Social engineering is still the most effective hacking tool.
^^^ those are probably how I might approach it if I were motivated to boost this particular car. Dumb, because I bet they can GPS track it.
Cool car, BTW.
The answer is probably, very simple, Someone at the dealership must have just left the keys in the car. I have seen it done by car salesman and lot attendants too much in a rush.
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