Saturday Evening visit, 6-10 dancers
July 29, 2015 • Terrible! Let me start by saying this I've been in Atlanta before it was "Atlanta" I've been going to strip clubs since Jazzy T's and Gentlemans Club so i'm far from new to this.
I don't frequent Onyx on the regular so this particular night my best friend said lets go some people he knows are going to be there I said cool. We paid $10 to park and $21 to get in each.
This particular night we walked in got some singles and headed to the dance area. It was wack the dancers were ugly and it was a lite crowd. So we said cool lets order a drink and leave. Waitress brought us out drinks 2 gentleman jacks.
After she left and 2 sips of the drink I noticed like 6 little bugs in the bottom of my cup. After looking closely I saw that they were knats! I told my friend check your cup he had the same thing! We called the waitress back and showed her the drinks.
She said ok I'll be back mind you we were not rude at all we thought when she left she was gonna just bring more drinks. But the manager showed up big black guy didn't get his name. He walked up with attitude and said "yeah you wanted a manager" the look on my face is like dude we just found bugs in our drinks this is how you greet us. So we said man we found bugs in our drinks.
The look on his face was like and..... He said what u want? again where the fuc* is the customer service dude! So we were like shit you tell me! I just found bugs In our drinks what you think we want! He said you want more drinks all with attitude mind you not a simple sorry about that guys let me get you guys something else.
So we told him forget it just bring our money back and we won't ever come here again and he was like ok brought our money back and we asked for our money back we paid to get in and he declined. We could have mad a scene but all he would have done is call security and it would have escalated from there So we just left.
So all this to say if you like bugs in your drinks and ugly strippers on top of bad customer service go to onyx. I'm not stupid I know this is the adult entertainment industry and the attitude of managers and owners is we don't care how we treat customers the number one goal is money.
We didn't expect the manger to kiss our ass just a simple apology would have been cool but the take it or leave it and nonchalant attitude was not cool.
In the words of Jermaine Dupri "Onyx I don't go no more cause they don't know how to treat you when you walk in the door!
"Waiter, what is that fly doing in my soup?"
"The backstroke."