Friendly, thats all I can really say. the woman I got a dance from was VERY handsy and made this first timer feel very welcome. The girls were beautiful but I noticed way to much time on their phones. there is no real VIP area. just a generic area with a sheer curtain fuzzing up the view of the booth. your milage may vary but the girl I had went above and beyond. bouncer popped by every so often which was annoying.